Shipping Policy

Do you ship worldwide?
Yes - we ship worldwide and are doing our best to deliver the products to as many countries as possible.

Order Fulfillment and Shipping Process
When your payment is successfully processed, we will receive your order for fulfillment. It typically takes 1-3 working days to fulfill orders, though it may take longer during peak seasons. If an item is out of stock due to high demand, it will be shipped once replenished. A shipping confirmation email will be sent when your order is shipped.

Delivery Estimation
Estimated delivery times vary by region.

• United States: 1-3 days (Alaska and Hawaii about 1 week)

Note: Delivery times are estimates and not guaranteed. Factors like customs, weather, or labor strikes may cause delays.

Wrong Address Disclaimer
It is the buyer's responsibility to ensure the correct shipping address. If an incorrect address is provided, the buyer must cover extra costs for re-shipping.

SHIPPING FAQ

Can I ship to more than one address?
No, orders can only be shipped to one address. Place separate orders for different addresses.

Can I ship my order to another recipient?
Yes, by entering the recipient's address during checkout.

What costs might apply besides the order price?
Shipping may involve duties, import taxes, or local fees. These are the recipient’s responsibility.

How do I handle a lost, stolen, or damaged package?
If tracking shows delivery but you haven't received it, contact your local post office and support@skinerse.com for help. Claims must be reported promptly.

More questions?
Please contact support@skinerse.com.